Updated 20 March 2020.

Strategy Coaching and Consulting Agreements

Our Coaching and Consulting Services are highly personalized. Therefore we will agree a payment and refund schedule as part of our agreement. Please refer to your documents.

Business Strategy Deep Dive

25% payment due upon booking. Rebooking or cancellation up to 30 days will result in a 10% administrative fee on the down-payment.

Full payment is due 30 days prior to the Business Strategy Deep Dive. 50% cancellation fee applies up to 48 hours before the scheduled session. No refund if cancelled within 48 hours.

Home Study Courses hosted on Udemy

All Home Study Courses hosted on Udemy fall under the Udemy Refund Policy. Please check the most current policies on udemy.com. This applies to Big Leap Bootcamp®, Power On! Your Freedom Biz™, and Crystallize Your Niche™.

Programs With Minimum Participant Numbers

Petra Mayer & Associates Consulting Inc. may offer programs that require a minimum participant number in order for the program to proceed. Should the minimum participant number not be achieved, we will give you the option of a transfer to another program or to receive a full refund if such an alternative is not available or desirable to you.

Remediation

It is always our intention to offer high quality services that leads to full satisfaction. If you ever are not fully satisfied, we trust you will share any concerns with us so we can remedy the situation.